Customer Ratings & Reviews

Its always great to have extra protection service. Glad I got it!

I am so happy that I was smart enough to invest in this service. I had to use it to replace a phone and with no if's, and's or but's got done.

It’s alright to have but I they do charge for many things.

Geek Squad Accidental Protection is one of the most amazing values I've had. I will always get it on electronics and products I care about from Best Buy. It almost always saves heartbreak and regret. Highly Recommend.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Well worth it. Had to exchange phone due to sim card getting stuck. Exchange was quick & easy.

Geek squad does outstanding work and are very knowledgeable and helpful.

I just purchase a Samsung cell phone. And I feel alot better having extra protection for my cell phone. It can not hurt and I do highly recommend. Thanks

This Geek Squad Protection Plan saved the day shortly after it was purchased for my husband’s SmartPhone!

Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!

The agents are on call whenever I need them with a computer question which I can't resolve.

They worked with me to fix issue and then returned my money when it was unfixable

I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

Easy , fast service , good attention , effective

the 2 year protection plan is a great idea when you get a phone. It appears to cover nearly every possibility of phone issues. Hopefully won't need to use it, but better to get it just in case.

Any time I have any technical issues with any thing I buy from Best Buy they help me!!! I can’t live without it

Well i love the fact that if anything happens to your device best buy dosr there best to fix or replace love geek squad

It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

I have never regretted having a geek squad warranty on my cell phones, gives me peace of mind.

When my brand new laptop's speakers were no longer working, I took it to Geek Squad and they diagnosed the correct problem immediately and helped me exchange it for a functional laptop. Thank you!