Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2441 reviews
(2,441 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Phone warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought phone for my 9 year old nephew, glad I purchased the warranty as his phone screen cracked. Received great service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this is a lif saver, they always standby there commitment to give great value and products
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! All the staff is always available to help
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
My phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problems with this phone. Great reception.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD IA A MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad services extremely quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
The smart way.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have for any issues in the future and peace of mind as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice knowing i have Geek Squad protection and agents are very proffesional
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
2 yr. Accidental geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick & 5g ready
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully havent needed to use the service but love the option of just paying outright for coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful purchase addition for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 4 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are always so helpful. I appreciate that they were able to solve my problem and help get my phone replaced
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed software update issue o cellphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy I had phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did use the geek Squad for my Motorola Edge phone. It was exchanged no issues. I was mailed the new phone within 2 days and sent back the broken phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my previous Motorola and the staff was really helpful and the process was really smooth
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
