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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,442 reviews
  • Rated 5 out of 5 stars

    Great value for extras protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value fie extra protection. Always purchase this coverage. Only had to use once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedt Buy simplified my purchase, pick up was a breeze, and they helped me set everything up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for protection, incase my parents need to change the case or parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service They help you in every way Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent needed to use the service but love the option of just paying outright for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet. It's good to know I have the protection in case I need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    might be worth it for very expensive items

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan to cover my phone in case something happened to it. Less than a year later i dropped the phone and broke the screen. So i visited my local BB Geek-squad, only to find out there would be a $90.00 deductible!! That's a quarter of the price of the phone! Add the $80.00 i paid for the plan, now I'm almost at half the price of the phone! What a sham, the salespeople are really good at making it sound like the plan is the best thing since sliced bread, that you've got nothing to worry about if your device fails/breaks/gets hit by lightning, run over by an M1 tank, or sinks to the bottom of the Mariana Trench, they just forget to mention that you're going to have to shell out more of your hard earned cash in order to make this costly plan work.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Other Inc stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep saying the best insurance that's out there everybody needs to know about Best buy's insurance they're not paying very very good insurance no question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are sexy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need this. Definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous Motorola and the staff was really helpful and the process was really smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is decent little touchy to learn apps and remove them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this services. I do appreciate you for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on stand by for any repairs. Fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives me peace of mind! Geek squad is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 years protection in advance and was able to return the months I didn't use for a gift card. Used it for my next phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cant go wrong using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this replacement for my devices for so long that i dont know anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t wanna buy any electronics from Best Buy without getting the geek squad protection plan. It ease your mind if your drop or damage your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty gives you peace of mind. I purchased an OtterBox case that's the same as buying a 2-year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection of your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have protection for your devices. You never know when something may happen to them.

    I would recommend this to a friend