Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great value for extras protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value fie extra protection. Always purchase this coverage. Only had to use once.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bedt Buy simplified my purchase, pick up was a breeze, and they helped me set everything up!
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for protection, incase my parents need to change the case or parts
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service They help you in every way Excellent
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully havent needed to use the service but love the option of just paying outright for coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet. It's good to know I have the protection in case I need it.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
might be worth it for very expensive items
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the plan to cover my phone in case something happened to it. Less than a year later i dropped the phone and broke the screen. So i visited my local BB Geek-squad, only to find out there would be a $90.00 deductible!! That's a quarter of the price of the phone! Add the $80.00 i paid for the plan, now I'm almost at half the price of the phone! What a sham, the salespeople are really good at making it sound like the plan is the best thing since sliced bread, that you've got nothing to worry about if your device fails/breaks/gets hit by lightning, run over by an M1 tank, or sinks to the bottom of the Mariana Trench, they just forget to mention that you're going to have to shell out more of your hard earned cash in order to make this costly plan work.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Other Inc stock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep saying the best insurance that's out there everybody needs to know about Best buy's insurance they're not paying very very good insurance no question
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks are sexy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know when you are going to need this. Definitely worth the price
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my previous Motorola and the staff was really helpful and the process was really smooth
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is decent little touchy to learn apps and remove them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for this services. I do appreciate you for this.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are on stand by for any repairs. Fast service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection gives me peace of mind! Geek squad is worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 years protection in advance and was able to return the months I didn't use for a gift card. Used it for my next phone!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Cant go wrong using this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using this replacement for my devices for so long that i dont know anything else
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t wanna buy any electronics from Best Buy without getting the geek squad protection plan. It ease your mind if your drop or damage your product.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty gives you peace of mind. I purchased an OtterBox case that's the same as buying a 2-year warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection of your devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always good to have protection for your devices. You never know when something may happen to them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
