Customer Ratings & Reviews

Affordable phone protection. Hopefully I won't need to use it thought.

Great customer services thank you for your help yeye

Super convenient and better than mobile carrier protection plans

A very useful service for a very good price Don't buy anything without it!

Geek squad employees are warm and friendly and proffesional

I like the professional skills, an the knowledge of all the products

Bought the protection plan for my phone. Haven't had to use it, thank goodness

Nothing i FS T Rd su you USO oh vd DC UT try to yes at

I will always advise anyone to go for insurance. We live in a risky world day to day.

I really can't say how good it is cause so far i never had to use them yet

My friends go buy one this brand in very very good

nice to have it for sercuse. The only thing that inconvenient was take forever to call them

This is something I buy for all my expensive electronics. Bust buy all does a great job on the extended warranty. I have never felt like it's a waste

It is peace of mind to know I have protection if by any chance something goes wrong with my equipment. Geek Squad is here to get me back up and working again.

I was charged over $200 on replacements for broken phones that were supposedly covered under the geek squad protection plan. The second time I went in, I waited over an hour despite making an appointment that I arrived on time for, only to be told that I had to come in the next day because the geek squad representative didn't enter the information correctly and couldn't correct the replacement that day. One of the employees that was helping me had to leave because his shift ended and he told me the replacement was free because the phone being replaced was less than 30 days from receipt, but the next employee told me that this was not possible. I got the sense that this was totally not worth it and that I could have just bought a new phone with the amount I spent on the protection plan and the replacements. The geek squad employees aren't able to repair the phone, all they can do is process replacements.

Anything goes wrong with your device, don't worry about it take it to the Geek Squad, they'll fix it quickly.

Nice to have expensive to use they charge you yet another fee to take care of the situation.

this was very useful for when people drop their phone and need help to get it fixed

I never had to use my Geek squad protection plan yet because I never dropped my phone or damaged it. I am glad that I got it just in case you never what could happen.

For larger purchases i would definitely recommend getting this coverage.