Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,441 reviews
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick to answer all my questions and get me set up when my phone started having issues. They took it serious and got it fixed and back to me quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not really sure about it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers are great to assist but insurance not sure I still have to pay to get my phone fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product when you need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for you.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased here at Best Buy. They always have quality merchandise. Geek squad really backs them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek Squad has been easy and friendly. These protection plans are perfect for bigger purchases.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to buy because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace my device when it was broken in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good offer on phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys and Geek Squad Guys pulled through with the best phone I could have purchased that day. on top of that I was offered the best insurance to go along with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think this is worth paying for. I purchased it for 2 phones and when one of my phones started having issues, I was going to have to pay $100 just to have them look at my phone, with no guarantee that it would be fixed or replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and reliable! Was thorough and explained everything with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this protection plan after buying cell phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always advise anyone to go for insurance. We live in a risky world day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its one of my best purchases and the pricing was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to have Geek Squad than getting insurance through my carrier. Always have to go through a list of obstacles, but the ease of Geek Squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind warranty..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has come in handy..I had a issue with some Sony headphones and BESTBUY replaced them in the store..well worth it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For larger purchases i would definitely recommend getting this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get 24/7 coverage. Great protection plan. Hope to never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome phone and I like them. These phones are a gift and I gave them family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and splendid and awesome.service was really great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yearly renewal

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, untill you forget to renew. Should have a optional email alert..

    I would recommend this to a friend