Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,441 reviews
  • Rated 5 out of 5 stars

    The geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best.they turly very helpfull.and explain the way it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease peesey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace mind. Process for the replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Can't Live Without It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value of all warranty support contracts. The service out performs the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good geek squad yo have 2 years of protection great thing to purchase very useful for when you have an axcident with your item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use you credit card benifits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your phone but I discovered that my wells fargo credit card protects my cell phone from accidents as well for free(only have to pay $25 deductible I believe) which is why I decided to stop paying for geek squad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed it but it was nice to have the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monthly service is great! It gives me piece of mind that if something happens to my phone, I can easily have it repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice knowing you have back-up when your important items crash.. I would differently recommend The geek squad to protect your valuables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my lost cellphone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from Geek Squad, by Best buy. Its worth for costly devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy phone replacement when yours breaks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good support and back up for accidents if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gliches and very slow. Its a good phone for someone that only wants to make calls and send text.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bought along with other items for install help and

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy with its Geek Squad are life savers.... knowledgeable and friendly Really worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad phone coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Best Buy making this a monthly subscription it is far more convenient and more affordable than the phone providers coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They know a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with all my phone problems highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal compared to equal service offered by cell carriers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's very well they helps you very well always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Stylus 5G 2022

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great. I Love Best Buys. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Protection Plan. It's essential when spending thousands of dollars on merchandise that can possibly be damaged on the very same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly associates ..... they understand the job.. easy to speak to them... very focused on the job.. and the coustumer....

    I would recommend this to a friend