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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,441 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always gives us the happiness of all these perks they are offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet with any of my devices. I purchased it because my last one expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for over a decade. Everyone is extremely professional, friendly and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend geek squad to protect your investment and returns are easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a excellent insurance to have just in case of the unexpected cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibreaktheyfix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be having my note 10+ screen fixed tomorrow so hopefully everything goes smoothly. Will update again after service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as outstanding. Would do this over again. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Def came in handy. Official wont go with out it if i buy a new phone outright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is high and co pays are not great. Have not used it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this will be worth at the end, I gotta read more about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is a must have. I highly recommend! The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very hy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cellphone phone.activated who first gy easy to call my phone service . thanks for all you all do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR 2 YEARS WARRANTY PRODUCTS IM.RECOMANDED TO ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever Gives you peace and mind Better th as n any phone company warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet but Best Buy offers a great deal to protect your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not (fortunately) had to use them for anything I have ever purchased from Best Buy. I invest in the protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a phone without it. If things go wrong, call Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technical support plans are some of the best out there to choose from. Any and all accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange of a damaged ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful welcoming and made my visit priority!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Candie. Thanks so much for sharing this with us! We're so glad to hear about your awesome interaction!! Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Ease of mind with Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for most of my purchases. I've only had to use it a couple times and it has been well worth it!

    I would recommend this to a friend