Customer Ratings & Reviews

The agent was able to fix my phone and my needs nicely

Its a great service, they answer your calls fast and help you out, only problem i had was that at the store they failed to mention i had to pay $250.00 when i lost my phone and had to get a new one. I thought the phone was covered with the initial payment

Gliches and very slow. Its a good phone for someone that only wants to make calls and send text.

Purchased geek squad protection in addition to cell phone. Returned phone after it failed without any hassle.

Warranty for the phone is phenomenal and useful for my sons phone

excellent service, I would get it again, had a situation with a phone, replaced without issues

Better to have protection than sorry. They replaced the screen if its cracked or give you a new phone.

Can get help over the phone or in person. Always friendly and positive.

Love this phone still use to this day would recommend

I thought it was a good idea to protect my phone. the price wasn't bad either.

I bought this and haven't used it yet. But when I do it going to be because something went terribly wrong.

Its like having a mini computer that I can walk around with. I love the amount of storage space & the picture quality

It’s good to have a accidental geek squad protection. If there’s a problem in my phone they can change or fix it.

Protecting your phone is always better than cracks

Great service! Provides me the ease of mind knowing that if I damage my phone which I spent 1k + on I am covered.

It gives my devices the protection it needs if anything goes bad it can be fixed or replaced with the protection plan

The geek squad is very efficient and I returned the phone because it did not have extra memory

Its a really great plan to have I've had to use it for a phone and the exchange went smoothly

This is the best tech support ever!!! This is a must have for all computer owners! Highly recommended !!!

For less then $10 a month you get a piece of mind knowing you can go to any Best Buy and get your items fixed