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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,437 reviews
  • Rated 5 out of 5 stars

    Best insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance plan. Very helpful! Great customer service! Replaced my phone very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have had an issue, they have helped every time. Never left me in the dark, always ready to assist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took my phone back for authentication. The guy with the geek squad was kind and efficient and he was very helpful.q

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have the opportunity to have this. Not freaking out everytime my phones in my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Don't leave store without them" Best $$ spent for peace later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no use of needing them but is good to be protected on any electronics, they are really expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad all the way, always willing to help find a solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad index protection plans are great no matter what happens to your device they will help fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have the Geek Squad when I need help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I need help they were there and there are nice and helpful and I will keep using the Greek scribe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used but I have it just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case so if I have any issues or if my phone stops working I would have protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The rep did a great job educating me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents shared with me the benefits of this product and that helped me to make my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My comfort zone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help when i need it. Too old to go solo. Rarely had a problem with them, always resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely suggesting my friends been a very happy customer with geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a chance to use yet, but to have the peace of mind there is astromical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on having someone who can help me out when I need it. A sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great resource. highly value protection. need to have security today and for tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great resource. highly value protection. need to have security today and for tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad Protection with everything I Purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happily i could pay for my insurance monthly on my debit card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process could be easy and more clear . When you call the store they give u the run around . Sounds like they are like the car extended warranty that you get spam calls from .

    No, I would not recommend this to a friend