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Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,432 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lived through having to used this insurance and I will never leave without it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lived through having to used this insurance and I will never leave without it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need the coverage since I am so hard on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a new phone easily when I lost my last mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the service i always get protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help to the max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always seem to have the answer when I stop in go the extra mile to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always better to have peace of mind in any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if something goes wrong, they got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always on time and do things quickly and accurately every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good backup to live on which turn out to be great when you least expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed the screen cover for S20 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took about 5 minutes for the girl to put my screen protector on my S20 Ultra!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its best to buy Geek Squad protection on any electrical device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection on a cell phone you are gonna need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live geek squad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so knowledgeable abou technology,and how to keep your devices updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good geek squad protection plan it covers every damage on your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy more than once, was really glad that I had purchased. 10/10 recommend.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad you've had awesome experiences with us! We try to make the process as simple as possible if you run into a problem. If you have any further questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Glad I have the protection in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet and hope i dont for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently we haven't had to utilize our Geek Squad so he hard to evaluate the value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not true to their word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand why I have to pay again for a new phone after been charged monthly for my phone protection,I was even told that they don't cover for Samsung and that I need to look for a Samsung office ,but you keep deducting my money every month,I dont seems to understand that,I have a scratched screen I went to geek squad and I was told to either pay 250 or was given list of Samsung office I can visit to get it done,as the guy that attended to me said they only cover for iPhone but you sold the plan to me and you keep taling my money every month too bad I have to opt out cause you dont keep to your word ,integrity matters

    No, I would not recommend this to a friend