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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,436 reviews
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and will purchase it every time i need to. As soon as my subscription goes to end i will be renewing it immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..deals..replaced..again..this phone have..when..time.. ,jd

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with this phone, the night pictures are great. Kinda takes a but getting use to the volume buttons being on the same side as power button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The qeek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a question they could not find the answer to! Love the geek squad They don't make you feel dumb on anything you need to ask and , that is very important to a 77 year old. I never had a computer in school many years ago! I love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet but I'm glad I added this service for a little peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing for having phones and being as rough as I am in my working field. Would highly recommend. Will not have another phone without it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but with my luck I will use it. $40 no monthly bills, seems worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek service on all my equipment. It is worth every penny! I have used it on my phone and my laptop! I highly recommend it!!! They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn't know geek squad rocks.. absolutely love those guys..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was perfect for the job needed, excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service till i have to try it first anyways phone is fixed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yeras Complete Greek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works very good. In less two days I received a new product. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the how the plan works. I have had to use it almost every other year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra Geek Squad protection. Having that piece of mind if anything should go wrong with my tech is definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog service........................................................................................................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a phone some time ago and you know I had to get the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works but not outstanding. Miss futures like home screen shot cuts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!