Customer Ratings & Reviews

Excellent caring experienced knowledgeable staff. Wait time short solution big.

They were consistent in keeping me notified of any changes to my service and reminding me to keep service active. Even after my service was postponed due to lack of payment, they still covered my device and kept me updated

In my opinion i believe that this is a must have if you like extra protection without having to worry.

My phone was stolen from the store and geek squad instantly paid for the replacement.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

For 2 years, I don't have to worry about any damage for my phone. I recently cracked the screen on my phone and it came up to $229 just to repair the screen. At that price, you might as well buy a new phone. This protection provides me insurance for further problems.

I didn't have any problems with Geek Squad. I hope for a next time to buy it for two years instead of one year.

Very excited to have this service so that our phones can stay protected

Never used but i be in a moment for use cause i lost my pho e

Very glad I have the Geek squad protection. Reached in my truck to grab my phone not realizing it was still plugged in and crash to the ground. Called best buy and they had a new phone to me in 2 days. Sent the old one back to them. Very easy process.

Great to have in case of a accident or if you havve a problem

Definitely worth the purchase I love having purchased this deal. Saves me time money and stress.

Got this for my son's cell phone. This is his first phone so i wanted the security of having accident protection. It's a bit pricey but cheaper than replacing a phone. If it was cheaper I would get it for more phones.

I thought it was 2 years, maybe I'm mistaken. If it's 1 it's pretty expensive. I just wanted some coverage for my phone. I'll have to dig out the receipt and check now.

I normally don't buy service plans due to the reliability of modern technology. But a lot can happen with an expensive palm-sized device besides component failure. With the cost of repairs being so high I consider this level of protection a good value.

Haven't had to use it yet but it's good to have. Was disappointed I wasn't informed that there is a tech plan for the software which is $200 extra

For the moment the guarantee is the best option for care my devices

I returned a phone because was the speaker not working properly, and I get the full amount of money back of the phone but they keep the full amount of the protección plan, need to know if that is correct ven if I just used couple weeks of the serviced!!

Geek Squad Proctection, monthly. For iPhone. Provides a secure feeling knowing I have this coverage on my phone.