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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,436 reviews
  • Rated 5 out of 5 stars

    Buy this with every electronic item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for my electronics. It's a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad Protection Plan saved the day shortly after it was purchased for my husband’s SmartPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted having a geek squad warranty on my cell phones, gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very dependable and Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed anything I've taken in to get repaired. It gives you discounts on extended warranties you purchase for other items. It covers every device I own in my house hold. Best investment I have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 yr squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just aggravating whenever it expired after 2 years tried to register me again automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this services. I do appreciate you for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful on the phone and it didn't take hours like other phone support businesses do just to talk to an agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have any technical issues with any thing I buy from Best Buy they help me!!! I can’t live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was smart enough to invest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I was smart enough to invest in this service. I had to use it to replace a phone and with no if's, and's or but's got done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for phone seems a little pricey but nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so helpful im so glad i got this protection that mallory suggested .also Mallory and hannah were great answering all questions and why its so important to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to have them on call when you need them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to not have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but if need be it’s there’s so happy I decided to get it. Since it’s for my son and you know the story

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i love the fact that if anything happens to your device best buy dosr there best to fix or replace love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance for your phone. If you accidentally damage your phone. You are covered without a any hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little Spare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It,s my spare in case my main Phone doesn't work! I will have a backup phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always been great. I'm an idiot on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad insurance is cheap and well worth the investment on expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go if end up spending a lot of money on a device, great replacement policy, i highly recomand it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives me peace of mind! Geek squad is worth it.

    I would recommend this to a friend