Customer Ratings & Reviews

This geek squad is useful if purchased as it covers any damage to the product, its little expensive tho to spend those bucks every month.

Since I purchased a renewed phone which does not come with a warranty. I think the Geek Squad 2-year warranty is was a great way to go to guarantee some protection for my phone.

This protection plan was great and I get it on all my devices I purchase. When I had accidental damage I filed a claim and had a replacement within 3 days.

It’s in the works. Have not used Geek Squad yet. I am giving 5 stars based on the Geek Squad knowledge and care given when I asked them several questions about their service for certain items.

Yes I love it the times I have gone into Best Buy i have had great experiences definitely good customer service

The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.

Excellent Experience with Greek Sqaud. I suggest you to especially protect your phone. Mark and Miguel give me Excellent service.

I have no problems with this phone. Great reception.

Insurance/Protection for my BLU G9 Pro cellphone for 1-year warranty. Really good phone to have insurance/protection for. Keep up the good work!

I usually don't get protection plans. However whenever I purchase something at best buy I get the geek squad protection plan. So easy to just walk into a best buy and they help you with no hassle.

The 2 year purchased plan I got at best buy has been used a few times and this plan is a must have especially on expensive devices.

Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!

Thankfully havent needed to use the service but love the option of just paying outright for coverage.

I purchased this plan just in case the phone breaks or becomes defective

Bought phone for my 9 year old nephew, glad I purchased the warranty as his phone screen cracked. Received great service.

Haven't had to use it but I feel good knowing I have it

I used to get this more often but not as much recently, I always been a person to do everything by myself just because I feel more comfortable and knowing what I can do, but it is great especially for Elder people just because they can't get in the stuff areas and they're always there to help, if you ever go inside the Best Buy building you might have a little weight if everyone else is using it that's the only CON that I really noticed

Great service, my iphone got fixed in a few hours and it looked like new.

Love my new cell phone it has a lot of great features and more memory space. And the tech at the store was amazing with helping me set up my phone. Awesome customer service.

I am happy with having a monthly plan cause if I break my device I know they have my back. The benifit as well if I decide to sell early I can cancel it anytime knowing I won't lose money in the future.