Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6291235
See Details

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,436 reviews

  • Don't make a change in middle of a purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy so far. It works great. I got notice its changing to mail off product instead of store replacement. If this is changing. It should only be for upcoming purchases not past purchases.

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad saves the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Must have peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats replacing phone, gives you peace of mind when using your phone actively.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Quick and excellent at the same!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick services! My computer wasn't working correctly in the middle of the pandemic, but they could fix it in no time.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever gotten my wife she loves it, she can do alot of stuff with it

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldnt ffix my tv so they gave a me refund soni could purchase something else

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous Motorola and the staff was really helpful and the process was really smooth

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Better safe than sorry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys help you when thing go wrong. Great to be able to buy this protection.

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product customer service very helpful knowledgeable and courteous

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good Protection Plan for a cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Thank you !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

    I would recommend this to a friend

  • Chris T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for other issues in the past. Super polite and always helpful.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • GEEK SQUAD IA A MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Quick & 5g ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use service yet, but if something does happen I have coverage!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped a great deal and where explaining everything before I left

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Protection of your devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have protection for your devices. You never know when something may happen to them.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great customer support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Best Buy never fails.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend
Page 31, Showing 601-620 of 2,436 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.