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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,436 reviews
  • Rated 5 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection on all my stuff that are expensive because I wanted protection from bestbuy since they are sometimes known to sell used product (disguised as brand new and unsealed)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the peace of mind! Knowing its protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this for 2 years! Love the peace and mind its protected! recommend this if your buying the Galaxy Z Flip 3! since you never know with these phones :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Scientist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have this warranty, I strongly recommend having it on phone and other eligible purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a couple times overall worth it. Cheaper than phone service insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whew so glad i purchased this! A must have for children peace of mind since they're accident prone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing i FS T Rd su you USO oh vd DC UT try to yes at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no problem getting my phone screen replaced with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new phone yesterday and also purchased this!! You never know when you going to need it and with the price of the phone it's better to be safe instead of sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician transferred all of my data to my new phone. When I left the store I was able to use my phone right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a good idea to protect phone fromr accidents or malfunction once warranty expires. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed them so Id say the products I purchased were very well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always greeted with kindness and taken care if. Inwill always buy my electronics from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily i have had to use it yet but its nice knowing i have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone should insure their new phone incase an accident happens with the phone. Its also a reasonable monthly payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a mistake to purchase your cell phone anywhere else! There employees are polite , and knowledgeable.But most important, is that if there is an issue they are right there to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable insurance company easy to talk to and very helpful and true to their words costumer service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees are warm and friendly and proffesional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it's weight in gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. If you can afford this, get it because it can and will save you money when bad luck befalls your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rapidly helped with my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service by phone and in person are always very helpfull and always help you with your conserns and questions

    I would recommend this to a friend