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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,436 reviews
  • Rated 5 out of 5 stars

    Always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up going through two Google pixel 6 pros and if it wasn't for The geek squad protection I would have never been able to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever my phone breaks i get my problems solved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get 24/7 coverage. Great protection plan. Hope to never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and reliable! Was thorough and explained everything with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone!! Does exactly what it was supposed to do!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yearly renewal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, untill you forget to renew. Should have a optional email alert..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems At All.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2-year warranty was honored right away. My phone was replaced and the tech personnel transferred all phone contacts and photos to my replacement phone. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hasn't let up down yet-besides the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad makes having a phone affordable. We will always be insured!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for peace of mind. Plus Geek Squad helps with questions or concerns. I hope that i don't have to use my protection just like car insurance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Get Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan and. Payments in insurance say this. Coverage under your Plan will continue and you authorize Best Buy to charge your credit or debit card. But I can't use a debit card to update payment info it needs to be a credit card! Why? They say there willing. To wait while my credit card comes in the mail. Since it was stolen Still its Frustrating .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you get a new phone or tv I definitely recommend getting the Geek Squad insurance plan. It's totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Selection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love LOVE my Samsung S23 Ultra! The picture quality is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought every time whenever i buy something frm best buy , its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrantee for the new phone , a must have for your new investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed to use their services for the particular device I insured, but it's good to know that I had protection if ever anything happened to my expensive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and very satisfied withe the awesome service you geeks provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is a must have! Would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET PROTECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you want to protect your purchases and work with a professional team to handle any situations that arise, this is the easiest choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service with the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go through electronics more than average person so I definitely reccomed the Geek Squad Protection on anything bought from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping Geek warranty is a good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping it is worth the purchase. As this New 10 days Samsung Android is not a good smartphone purchase and needs repaired already.

    I would recommend this to a friend