Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2436 reviews
(2,436 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
I will definitely perchase this again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.9$ and I got my phone money back and a little more thank you so much merry Christmas best buy
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
best protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good service and peace of mind. this protects save our product from accidental damage and other problem.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No brainer coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty program is worry free coverage, to protect your expensive electronic purchases.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
They don't actually fix it, they tell you to mail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Trust
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet but I trust that Geek Squad has me covered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This time I will keep the geek squad. Thought I didn't need it for my old phone. But guess what wish I would have kept it. Cause my old phone had died on me.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to replace my phone same day when the screen got smashed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is always there for you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased here at Best Buy. They always have quality merchandise. Geek squad really backs them up.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV installed fast and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is a must have. Whenever I've had an issue with a covered product Geek squad has never failed me from product replacement to TV mounting.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick to answer all my questions and get me set up when my phone started having issues. They took it serious and got it fixed and back to me quickly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan on geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plans in geek squad and fast and best customer satisfaction
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not really sure about it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers are great to assist but insurance not sure I still have to pay to get my phone fix.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always advise anyone to go for insurance. We live in a risky world day to day.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust me you’ll need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad for the win always there when I need them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank the Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money on your investments and feel reassurance
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont remember what warranty i got this for but i think it was for one of the phones i bought
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage for an amazing phone, definitely worth the extra money!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with the Geek Squad has been easy and friendly. These protection plans are perfect for bigger purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Gives me some peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet, but it gives me some peace of mind.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friend
