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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,436 reviews
  • Rated 5 out of 5 stars

    Service is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not sleep well at night knowing that my new, not to mention, very expensive phone is not insured. I would have made my life extremely difficult.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a it's a great protection plan as Especially if I lose it or it gets stolen I can replace it with a brain knew New phone instead of refurnished phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all around performer for the money. It's had to find more features in this price point. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy phone replacement when yours breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it but since everything is expensive these days it's great to have ease of mind if anything goes wrong or needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBTAINED THIS PLAN FOR MY NEW PHONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT THE 2 YEAR PLAN, VERY ECONOMICAL COMPAIRED TO MONTHLY PAYMENT PLAN. PHONE IS A BIG INVESTMENT AND ACCIDENTS CAN HAPPEN SO IT MADE SINCE TO PROTECT IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best.they turly very helpfull.and explain the way it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love B,B.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice people and they are very ez to talk to..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I just wish my phone was covered if lost or s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease peesey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace mind. Process for the replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/ protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud and the protection has always been a big help! You never know when something can happen to your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy for a new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant Go Wrong with the 2 year review! These phones are too easy to break and are with us wherever we go, just buy it and thank yourself later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spuckea2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone screen had Crack. They recommended replacement and handled the paperwork. It was about 2 days and phone was at our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reparing my cel phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profesional and excellent service. A 1000 star…….$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal compared to equal service offered by cell carriers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had need for this as of now. However, I know that I will receive excellent, professional service if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service and great products by this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has great protection plans with any products that Best Buy has and they never disappoints me at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They informed me of everything that is covered. It makes me feel more confortable knowing that if anything happens they will fix or replace the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service, don't have to ship your stuff some where and wait forever. So far I am happy with them.

    I would recommend this to a friend