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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2436 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,436 reviews
  • Rated 5 out of 5 stars

    Geek squad repair almost anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in repairing your damage electronics and sometimes you just get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing deal and a must have especially for phones. Probably the best offer for accident protection compared to any phone carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quicky to request the service.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item to protect grandson's cellular phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of these phones I need protection. In the pass when I had geek squad plans it work out great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used yet but about too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I haven’t had to use yet but my son is about too as t eh screen is glitching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a phone from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team good customer service specialists open good hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers one of the best in class protection plan. It’s always good to have for valuable items purchased from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for serious damages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing you have coverage until something goes wrong and you realize your deductible for a small cracks is $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have Geek Squad available.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use Geek Squad service a few times with computer issues - they have always been helpful. Glad to have them available when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was quickly replaced when it would no longer charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan vs carrier insurance, somethings wrong with it as far as issues they swap it out right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Anything happens to your device and they will replace at no cost or at a low cost depending on your plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mobile extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to repair my phone because the usb port was not charging. The solution that they offered was to replace the phone but i had to make a payment for the replacement. So in this case the extended warranty wasn't really useful for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent phone. It folds up pretty small for convienence and when open you can barely tell its a flip phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Year Complete Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't needed to use this but if I do, I am glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but well worth the peace of mind ,broke the screen on last phone and wish I would have had this for that phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing piece of hardware with great features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind to know I can bring my phone to geek squad if anything goes wrong. Internal phone issues or cracked screen all taken care of.

    I would recommend this to a friend