Customer Ratings & Reviews

This did absolutely nothing for me. I was sold on a certain coverage and when i needed it, i was told the deductible was higher and i would not receive the level of service promised. I ebded up fixing my phone outbof pocket somewhere else. 90% of the squad has an unhelpful attitude i see them treat other customers badly in store and don't trust someone like that with any device.

Great service and assistance for a new customer and frie

Love the item great price. I shopped around and this place definitely has the best prices versus the competitor

I purchased this plan along with a new phone, was told explicitly that any replacement or repair would be done in house or I wouldn't of bought it, fast forward to today the camera on said phone quit working. I called support, to verify the steps to get it replaced. was told to schedule an appointment to get it fixed only to get there and find out they couldn't do anything about it except have a replacement mailed to me, which originally I was told would be here in two days, yet I still have zero tracking info, and they cant tell me it either

Good to have protection for any electrical device.

Good to have if you ever need. Used a couple times for a new phone screen protector

Well this product does what it says, I haven't had any problems thus far.

I have never used Geek Squad but have heard so many good things. Especially with everything g it covers. It is definitely a good investment

Definitely comes in handy when you are on a prepaid plan such as straighttalk whom dont offer an insurance phone plan

Haven't used it yet! Wanted things protected! Would recommend!

Always get Geek Squad protection or at the very least you should get total tech support.

i love the ease of it going on and being able to operate my phone without even remembering it there

Always a great value for protecting any purchase above 199.00. They provide lots of help when needed.

Agent moved all the data from old phone to my new phone. As usual bestbuy is best

I have been happy with the online support and in person serv. The price is fair.

Love the geeks squad, even though there name is lame, they tend to keep you in the game.

Good to have for protection against anything that could damage your phone to stop it from working properly.

Easier and faster service and a better price then AppleCare.

Geek Squad is amazing safety net just case if something happens to my phone

Have purchased warranties on most of my Best Buy items, and they have never let me down. even minor things were addressed.