Customer Ratings & Reviews

Haven't had to use them yet and hope i dont for a long time.

My protection protect me from the unknown that always seem to happen.

Best deal I’ve ever made and that includes when I was a mere babe in arms.

Good never has to use it but it works just in case has to be safe

Really good geek squad protection plan it covers any damages on your device

the best I've ever had get geek squad you will not regret it

Awesome help in time of need for any problems or play time for kids.

Be sure to ask questions, as you'll learn the sales associates do not disclose the limitations of that you will be required to pay at least 70 or more dollars to have your item serviced. Cracked screens on the phone are not covered... regardless how many times you ask the associate, " cracked/ destroyed screens are covered, also in the event of a significant drop?". The associate will say, "Absolutely!". Service department will say, " Nope, not covered." Appears Best Buy should adequately train their associates, and retain and management spot check associate transactions, to ensure they are disclosing pertinent information and communicating accurate service. In more disgusted with the vague manner in which they want you to pay $180 to cover a device without being honest about service. It looks bad for the company, when honesty and respect is not part of their business practice. Appears Shady!

Geek squad can't say enough had troubles with my pc they fixed it.

So far I haven't had to use them because my phones have worked perfectly

They were excellent when I came in with questions about my antivirus program

Yes always purchase protection plan. have used and got a replacement

Glad they offer this great protection when you need it.

Never used them. Not sure how I signed up for it or why. One of those 1.5 hour phone issues where you just want out of there. If you need them, you can use them.

Protect it with the Squad and you will be completely happy.

Hope they are good have not needed them yet we will see.

After spending over two months with the product i can say i am happy and satisfied with the results

Have not had to use it as of yet, but needed for purchase.

Havent used it yet but have used them in the past.

Great Phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!