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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,434 reviews
  • Rated 5 out of 5 stars

    Recomend insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have insurance on your phone , If you break or lost you save money if you have the insurance .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Baloney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I rate a protection plan when I never had to use it?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but I expect the service to be excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad phone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. I have used them before when I damaged my phone. They have me a free replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped Fix My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my brand new laptop's speakers were no longer working, I took it to Geek Squad and they diagnosed the correct problem immediately and helped me exchange it for a functional laptop. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know best buy has me covered! Its outrageously expensive to get phone fixed. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to use. Staff is very helpful. Easy exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedt Buy simplified my purchase, pick up was a breeze, and they helped me set everything up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is good idea because you just paid once a year and all your products are protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good, think it's a little pricey. But, if you ever need to repair or replace your item, it will be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price I recommend to anybody in a budget range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad protection on all my phones i buy and have used it more than once very easy and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this is a lif saver, they always standby there commitment to give great value and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan on electronics that I purchase. Especially anything that I have on me daily. One drop could do some damage and it cushions my wallet in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet. But so glad we got some protection should anything happen. Thanks for offering it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I love it the times I have gone into Best Buy i have had great experiences definitely good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services extremely quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.

    I would recommend this to a friend