Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2435 reviews
(2,435 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Phone warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel good I have it.Hope I never have to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we were buying the product agent suggested me the program which was very helpful to have.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cell phone was very high quality and work well
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has saved me several times already. The Geek squad team is amazing and it's definitely worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is my phone insurance and I can't complain for the service
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to make a good attempt to keep our newly purchased computer healthy!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is decent little touchy to learn apps and remove them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Something to consider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Friendly Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the option to be able to have such a user friendly platform such as best buy for tech support.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Sd. service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service. Highly recommended This Service Contract
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when you have an issue with the product it was purchased for
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed software update issue o cellphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is vert helpfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They really good help they are vert nice always down to help
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy I had phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did use the geek Squad for my Motorola Edge phone. It was exchanged no issues. I was mailed the new phone within 2 days and sent back the broken phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.