Customer Ratings & Reviews

Always worth it! When you least expect it, you drop your phone and shatter the screen. This is the best way to go!

We bought this to make a good attempt to keep our newly purchased computer healthy!

Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

Best product of cellphones nice pic and videos loveit

The geek plan is great. If you need any help or anything goes wrong, just call.

On my Samsung galaxy. It's reassuring to know it's covered by someone i trust!

Perfect just aggravating whenever it expired after 2 years tried to register me again automatically.

I haven’t had to use this yet but I expect the service to be excellent.

The agents are on call whenever I need them with a computer question which I can't resolve.

I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.

I have never regretted having a geek squad warranty on my cell phones, gives me peace of mind.

Happy with the protection coverage since accidents happen

very good service they explain very well and give you the information very well satisfied with their service

Having the protection is a bit pricy, but being able to get my phone repaired with no problems is worth it.

I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone

They worked with me to fix issue and then returned my money when it was unfixable

They helped me in what I wanted. I asked everything about the phone and they were very knowledgeable about it.

So easy to use. Perfect size, I totally enjoy this phone! Thank you Geek Squad for the quick repair.

Protection covered replacement for water damaged phone but over $80 dollars to ship replacement. Was not allowed option for slower shipping or pickup at store. Still saved overall compared to buying a brand new phone, but shipping cost was excessive.

I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.