Customer Ratings & Reviews

The agent explained details about my purchase and was very helpful. Great customer service!

Its nice knowing you have back-up when your important items crash.. I would differently recommend The geek squad to protect your valuables.

This monthly service is great! It gives me piece of mind that if something happens to my phone, I can easily have it repaired or replaced.

its fine and dandy for what we need it for. especially for teens

Great service with Best Buy every time. We always go back!

Very pleased with Protection Plan. It's essential when spending thousands of dollars on merchandise that can possibly be damaged on the very same day.

There attendance was vary accommodating got me want i wanted

Great coverage for an amazing phone, definitely worth the extra money!

Good geek squad yo have 2 years of protection great thing to purchase very useful for when you have an axcident with your item

This plan is the best my phone cracked free replacement no questions asked

I appreciate Best Buy making this a monthly subscription it is far more convenient and more affordable than the phone providers coverage.

Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.

This protection gives us a good feeling in case of accidental damage.

Was able to replace my phone same day when the screen got smashed

Have had to use Geek Squad service a few times with computer issues - they have always been helpful. Glad to have them available when I needed them.

If you purchase anything make sure you get geek squad protection. It costs alot less to have it and be able to get stuff fixed or replaced.

I never needed it but it was nice to have the piece of mind

they take care of productos i bay cheap and friendly People

Well I haven’t had to use yet but my son is about too as t eh screen is glitching.

This is an amazing deal and a must have especially for phones. Probably the best offer for accident protection compared to any phone carriers.