Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6291237
See Details

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,442 reviews

  • I got my Samsung Fold 4 from Best Buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. I enjoyed purchasing my phone with Best Buy.

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your money....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think this is worth paying for. I purchased it for 2 phones and when one of my phones started having issues, I was going to have to pay $100 just to have them look at my phone, with no guarantee that it would be fixed or replaced.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use this, but if I do, I have the warranty

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • The geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best.they turly very helpfull.and explain the way it works.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Bob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for any electrical device.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love to be protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind when you purchase this insurance to protect you purchase and the speed and convenience of their service...

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad install my virus protection on my compu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are real helpful I need this protection plan on my phone for the type of job I do

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it. However, it is worth protecting my investment. I am sure they will come through when you needed.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great service. Great pictures!! Incredible service.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Extended Warranty Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service for electronics for extended warranty, even the good products can get defective, it's a must for expensive products.

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for protection against anything that could damage your phone to stop it from working properly.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal compared to equal service offered by cell carriers

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • They replaced my galaxy z fold 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Greek service. They respond and work with you .

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Did not know I needed appointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in line the only person there. 3 employees there. I had a quick question about insurance. Middle aged woman rude. Just kept saying you dont have an appointment we can't help you

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Easy replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy phone replacement when yours breaks

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for protecting any purchase above 199.00. They provide lots of help when needed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best repair service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love geek squad quick and easy repairs! No complaints!

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Don't bother with phone "repairs"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus the huge mess up with using up my warranty and leaving me without a phone for a week because they didn't make sure a replacement phone was at the store beforehand...I guess they're helpful.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided great service, but now because of COVID virus we must make appointment because they don't allow walk in.

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • screen me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the ease of it going on and being able to operate my phone without even remembering it there

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend
Page 54, Showing 1,061-1,080 of 2,442 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.