Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent insurance for my products and very easy to claim
I would recommend this to a friendTecknoheckno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How wonderfully so if the screen cracks or if it gets wet and doesn't work right easy to turn in
I would recommend this to a friendDANDY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its fine and dandy for what we need it for. especially for teens
I would recommend this to a friendGreat option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing you can do is protect your phone it helps if you lost it or damage it.
I would recommend this to a friendWarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These phones were really good for new people that come new to America
I would recommend this to a friendI like the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good service will tell anyone to try it.overall service is great
I would recommend this to a friendPiece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I have not had to use the geek squad services yet, but I enjoy having piece of mind, knowing if I break my screen they will be there to fix it for me.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used this protection plan after buying cell phones
I would recommend this to a friendGeek peak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have the price of mind you guys might help if something goes wrong with our purchase
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone
I would recommend this to a friend
Trust
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet but I trust that Geek Squad has me covered
I would recommend this to a friendNever used them yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really can't say how good it is cause so far i never had to use them yet
I would recommend this to a friendThey don't actually fix it, they tell you to mail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.
No, I would not recommend this to a friendFast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to replace my phone same day when the screen got smashed
I would recommend this to a friendTheygotme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waremty good if you have butterfingers or no common sence
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the protection plan for my phone. Haven't had to use it, thank goodness
I would recommend this to a friendTrust me you’ll need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad for the win always there when I need them
I would recommend this to a friendI will definitely perchase this again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.9$ and I got my phone money back and a little more thank you so much merry Christmas best buy
I would recommend this to a friendNo brainer coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty program is worry free coverage, to protect your expensive electronic purchases.
I would recommend this to a friend