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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2435 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,435 reviews
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one for my new Dell Laptop. And have had to contack Geek Squad a couple of times already. It was worth it. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesdidalltransferinginformationonallmydeviceshoweverhomepageproblemshows adds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage covers everything from accident to software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great and helping me for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed it but it was nice to have the piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell is very important warranty for any of your products you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always the best warranty on best buy it literally covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad warranty on all my purchases. It is hassle free and peace of mind. I am always provided with the best of service with best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good support and back up for accidents if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good geek squad yo have 2 years of protection great thing to purchase very useful for when you have an axcident with your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe paying for protection is a good thing as it has its benefits later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customers service and representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents help out alot and do what they can do for you at their best. I really appreciate it all the services that they have done for me. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best policies that have for your electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very considerate and helpful. Did a great job installing a screen on phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had questions the answered everything thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is roughon his phone, it a good insurance to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They know a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with all my phone problems highly recommended

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Awesome inexpensive and great cant recommend enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use you credit card benifits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your phone but I discovered that my wells fargo credit card protects my cell phone from accidents as well for free(only have to pay $25 deductible I believe) which is why I decided to stop paying for geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful for having geek squad insurance...lost my phone and was easily replaced by best buy...friendly and knowledgeable customer service...

    I would recommend this to a friend