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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2435 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,435 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good any issues I have had before on any geek squad warranty they have always come through

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's very well they helps you very well always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my items with no issues i bought the warranty just to make sure

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Galaxy s23

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and service at Best Buy. We enjoyed every minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monthly service is great! It gives me piece of mind that if something happens to my phone, I can easily have it repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice knowing you have back-up when your important items crash.. I would differently recommend The geek squad to protect your valuables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly associates ..... they understand the job.. easy to speak to them... very focused on the job.. and the coustumer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service desk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service. I have nothing else to say about this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I had protection if I needed it... So far haven't needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad phone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Best Buy making this a monthly subscription it is far more convenient and more affordable than the phone providers coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully insured

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windsrful peace of mind remembering i got covered on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but haven't had to use it yet. I'm sure it will be worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quicky to request the service.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service for day-to-day maintenance and overall restoration of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope u can help me with my account something seems off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything make sure you get geek squad protection. It costs alot less to have it and be able to get stuff fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced previous phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to get this phone. Previous LG broke. Great replacement policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Protection Plan. It's essential when spending thousands of dollars on merchandise that can possibly be damaged on the very same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing piece of hardware with great features..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Technical Assistance is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assistance I have received is always great! I shop Best Buy because of the technical services available.

    I would recommend this to a friend