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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2435 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,435 reviews
  • Rated 5 out of 5 stars

    Geem Squad insurance for Cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need to use this, but just in case I do at least I know I have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I am glad there is always warranties for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samnsumg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the phone but it broke right away the screen out no where when black .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these ear buds! the price is amazing also. very happy with my purchase. great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have Geek Squad for your electronics, you should absolutely get them!!! Great Team!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if something happens to your device make you feel good about the purchase that you made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a warranty get it it will save you money later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty and has never let me down over the past 10 years. I buy one with everything I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These geek squad protection plans are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is a great for a backup and we’re tension less about our phone .

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to use it yet but the questions I did have were answered quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan yet, but it covers so much! I'm glad that I bought it with my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection where you can trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know added protection for unknown issues that basically everyday problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having added protection in my life is always a great things especially when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the services provided. Now i don't have to worry about my child getting ahold of the ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fixed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its help us really like a friend. Its support a lot. The montly payment not too high. We need to take it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spaman55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is better than Sprints and better priced that’s why I choice every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought in case I have butterfingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the protection plan just in case phone is dropped and not repairable. Hope I don’t have to use it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan has it covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need to use this service for my new Samsung phone, but if I do, it's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget-Friendly Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to do a monthly subscription for this, more budget friendly for someone like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probability of fully functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my Samsung Watch. It was well worth cuz actually had to use 16 months later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to buy cell phones in part because of their warranties.

    I would recommend this to a friend