Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,441 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a issue when the time comes to make a claim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but with the. Codt. Of. Phones you nedd it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it but since everything is expensive these days it's great to have ease of mind if anything goes wrong or needs to be fixed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They don't actually fix it, they tell you to mail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection, yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the geek squad protection for pretty much everything. You never know when you're going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient service. Did not need it, just in case. Used it before with other products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uselful.. comes in handy. Would reccomend.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace my phone same day when the screen got smashed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it since my phone is being replace right now with a crack house and screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for an amazing phone, definitely worth the extra money!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Trust

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but I trust that Geek Squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My tc plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i likw it its very very good every body want to apply it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy for a new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant Go Wrong with the 2 year review! These phones are too easy to break and are with us wherever we go, just buy it and thank yourself later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us a good feeling in case of accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good phone for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the quality and the smoothness of the phone is everything best purchase I made yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precautionary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They informed me of everything that is covered. It makes me feel more confortable knowing that if anything happens they will fix or replace the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are great, I will always buy new phones from BB if I can just so I can get these plans instead of the protection insurance through carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it gives me some peace of mind.

    I would recommend this to a friend