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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,441 reviews
  • Rated 5 out of 5 stars

    2yr. Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the protection plan that I have for my phones cost is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan-Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a safe guard in case I drop the phone, I hope not but one never knows-I get tired and their the phone goes on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help with my bad phone experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to use geek squad they were very help and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Would really recommend. Will purchase again,,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use greek square but little big expensive for phone repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps my mind at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like how my phone is covered, gives me peace of mind. I just dont like the amount i have to pay if I put in a replacement request (it is high).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection u could get especially if u have a accident with your phone....i have used this before and always a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal as far as the price havnt had to use it yet though.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has great protection plans with any products that Best Buy has and they never disappoints me at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z flip 5 g

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very misleading and hard to find infi o. Hiw to fix my phone which is protected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was one of my best purchase for my phone. I know that I have good services without having to pay super high prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product and has a good price with guaranteed quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fyi theres a fee you gotta pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this plan when being something it saves so much headaches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice for the price. It provides good protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you depend on what you purchased, buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is FANTASTIC! Worth every penny! Phones, TV, watches, headphones anything! I've never had an issue with returns or replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection tò my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confortabile of my devices are getting damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was good and I didn’t worry about it because I have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for your electronics, they cover everything

    I would recommend this to a friend