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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2441 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,441 reviews
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one for my new Dell Laptop. And have had to contack Geek Squad a couple of times already. It was worth it. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . It's always a good idea to have protection for a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolve my smartphone problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good insurance for all purchases I made and quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesdidalltransferinginformationonallmydeviceshoweverhomepageproblemshows adds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad warranty on all my purchases. It is hassle free and peace of mind. I am always provided with the best of service with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement process was smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, it has excellent features and a good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are amazing they no how to get things done. i love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everybody helped us. Service good. My favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, you never know when you will need insurance/protection. I don't get it for all purchases, but for my phone I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its reliable and gets the work done. Sturdy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to get plan with best buy.other stores home depot etc no good in protection claim as compare to best buy greek sqad. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customers service and representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents help out alot and do what they can do for you at their best. I really appreciate it all the services that they have done for me. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very considerate and helpful. Did a great job installing a screen on phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell is very important warranty for any of your products you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my Samsung Fold 4 from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. I enjoyed purchasing my phone with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replace my phone so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and fast service compare to any insurance services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best policies that have for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful for having geek squad insurance...lost my phone and was easily replaced by best buy...friendly and knowledgeable customer service...

    I would recommend this to a friend