Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 1 out of 5 stars
Vague Associate explanations, Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to ask questions, as you'll learn the sales associates do not disclose the limitations of that you will be required to pay at least 70 or more dollars to have your item serviced. Cracked screens on the phone are not covered... regardless how many times you ask the associate, " cracked/ destroyed screens are covered, also in the event of a significant drop?". The associate will say, "Absolutely!". Service department will say, " Nope, not covered." Appears Best Buy should adequately train their associates, and retain and management spot check associate transactions, to ensure they are disclosing pertinent information and communicating accurate service. In more disgusted with the vague manner in which they want you to pay $180 to cover a device without being honest about service. It looks bad for the company, when honesty and respect is not part of their business practice. Appears Shady!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast shipping no delay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a problem with my claim fast and easy service
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
??Was free, did not use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know that i had this but thanks?!?! I suppose ok??
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have*
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the peace of mind this protection provide.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service it’s great knowing they have your back!
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best plan you need dis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price fast service best deal and excellet device SAFE phone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase i would recommend this item to anyone.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always stands behind their products great customer service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plan and very good customer service.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing better then to protect what you love.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty is very easy to use and they are very fast and reliable
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very important features needed to have a peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for service, best costumer service, fast answer
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it because it was a good item to purchase for me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2 Year Complete Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Year Complete Geek Squad Protection 2 Year Complete Geek Squad Protection
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No Worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to enjoy some peace of mind! No worries for a while!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use geek squad on all my electronics for damage. Great service.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Making sure your investment is protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case you drop the phone in the toilet. Bloop!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart Product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have easy access dependable help when needed.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the plan is for two years but doesn't cover loss or stealing.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friend
