Customer Ratings & Reviews

Coverage is ok but not much of a difference if it needs to be repaired only difference is store submits for repair instead of you submitting. Not worth spending the extra money.

No problem so far . I have no issue with them will buy more

haven't had to use this yet but I'm sure a time will come

Will see when or if I ever need the squad to fix my gadgets

They know their stuff I haven't had any problems with them.

Have not had to use the protection plan for the phone.

My dad was turned away from 3 different best buy's because they said he did not have geek squad. They did not look up the phone number or account or even ask his name. I called Geek Squad customer service and set up and appointment with them over the phone where they ASSURED me that he in fact had it, and the issues should be 100% covered and they do not know why he was turned away. He drove over an hour to the appointment to be turned away again. 7 phone calls later and he was still unable to get assistance. Between the both of us, we spent countless hours trying to get his phone taken care of and were met with no result and ended up having to pay a third party to make the repair.

very good support and good coverage for an expensive device

very good ... very good ... very good ... very good ...

Gives me peace of mind just in case something were to happen!

Having it when my phone has issues is definitely a plus!

They have a good insurence company, their are the best.

they all grat for clumsy people and kids sometimes around

Geek squad is a good protection plan thats reliable

This was bought to accompany the laptop purchase for my son.

So far no prob... haven't needed anything yet..............

The agents mounted my tv and helped with the wire situation.

We bought the protection for our teens open box phone.

This is a good thing to have warranty on your product

Always good to have someone who knows what they are doing.