Customer Ratings & Reviews

I bought insurance for a Nokia 3.4. My only question is after a year if I have an accident or drop the phone is a replacement covered. It is still a good phone. Useful.

Always reliable service. It's nice to know i have a back up plan

its always nice to have on a phone just in case you make a mistake and it gets damaged

Not sure if it's worth the money. I haven't had any issues on anything that I would need to use the Geek squad. I guess it's good to have though. Especially for someone that isn't real tech savy.

The best investment you'll ever make. Great service and no hoops to jump through. If available, I buy this service with every product I purchase.

It never hurts to have coverage on electronics. I usually opt put of these coverages but decided for certain devices its worth it. Especially when a cellular device fix is usually almost as expensive as just purchasing a new one.

Geek Squad was set up to improve the efficiency of Best buy. this has proved right in many ways. i experience a seamless support when i needed their assistance. i encourage everyone to patronize the service. Tons of rest of mind whenever you spend any significant amount that requires back up.

Great service for my phones that we insured via Geek Squad service.

Saved me when the glass on my flip four wore out highly recommended insurance on anything you use daily that you invest a large amount of money on.

Perfect for those not technically inclined. They save me more I'd luke to admit

Get this protection if you own an expensive device. The parts are expensive to replace and Geek Squad protection covers parts and labor. $200/year for protection is better than $400 for one time part replacement.

I made the mistake of not getting the coverage for my Samsung Galaxy S20 +. When I replaced that phone with my new Samsung Galaxy S21 + I bought this coverage. I don't know how good it is but I wanted it Just In Case!!

if you don't have the squad to back you up, do you really have anything? Don't be a fool, you need this squad to protect you.

The best service in colorado. They are a good team, very professional and the phone service very reliable. ;)

When ever I purchase a phone with Best Buy I like to add the geek quad insurance because it’s understanding and they do help you when your phone gets lost or stolen

Needed to clean and enstall new WebRoot. At first, it was not working. OH NO! Lord give me a couple more years on this MAC> I need help. why? I moved my wifi connection and voila. Never jump to conclusions even though your old. I am old. I need grandchildren's help.... or Geek Squad.

The service is worth every penny. It is well worth it to pay this price to protect your product.

It's great to have a protection plan because Best Buy has covered the phone and fully reimbursed for the paid price.

Looked nice, didnt have a chance to use it since theres no NFC.

Over the past 15 years, I've always had GS on speed dial; & they've NEVER let me down. My team often went well out of their way to do what they didn't have to do. Intellectual, knowledgeable about their specialty as well as any out of store processes that may take place; all around on point. Every time.