Customer Ratings & Reviews

I thought it was 2 years, maybe I'm mistaken. If it's 1 it's pretty expensive. I just wanted some coverage for my phone. I'll have to dig out the receipt and check now.

Haven't had to use it yet but it's good to have. Was disappointed I wasn't informed that there is a tech plan for the software which is $200 extra

Service was pretty good , fast and curtious. Geek squad service representative was knowledgeable.

Haven't used it yet, I'm not sure it's worth it. Should cancel it.

Easy , fast service , good attention , effective

The agents was very helpful and kind towards me. I love the costumer service they provided.

I prefer buying my phones and protection plans through Best Buy. Their protection plans seem to cover more than what I would get through Verizon and at a better price. I like that I can pay for 2 years in one payment and receive a discount.

Its always great to have extra protection service. Glad I got it!

My experience was very good customer experience was very good. They let me know step by step what stage of the process I was in. The geek squad was very knowledgeable and corrected my problem very fast

Very good phone, I used to have the Razer 2020 and this was a great update. I'm in love with my new phone

They did very well in all their rendered services.

Quick service as far as mailin process which is annoying yet they respond and send your phone back quickly

This is a great service I really enjoyed using it and making sure that all of my products have protection. I have used it for all of my phones and to mount T v's in my home and it was really is really great.

I did the right thing about choosing the protection plan we get squad they have helped me in every way possible they've done everything that I needed that was set in the contract and they was very nice about having to do it

This is the insurance for any phone technology. Geek Squad knows all the works and will get you on track after purchase. Plus, they take care of any technical issues with your device and replace it if you happen to damage it.

Friendly and very efficient service. I was able to upgrade my S22 to an S23 at the store relatively quickly.

Used it for a previous phone and the process was simple. Unfortunately they no longer had the same phone which moved me up to upgrade

I'm hoping I won't have to use this but I need to remember I bought it at Best buy and not a cell phone retailer

I feel that Asurion can not complete with the prices of geek squad and what they offer. Example Asurion per year- 180 Geek squad - $100 for 2yrs Replacement Deposit Asurion- $200 Replacement Deposit Geek squad- $80

I have had great experiences with geek squad all around, nothing really to say other than that they exceeded my expectations