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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2433 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,433 reviews
  • Rated 4 out of 5 stars

    Great if timed right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for refunds and repairs in case you do throw it across the room by accident or love flipping stuff and miss a catch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service great i would highly recommend it to anyone who purchased this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK WITHOUT AN EXAMPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet so can't say. Think is a tad too expensive however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this with every electronic item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for my electronics. It's a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant stress enough the importance of purchasing the geek squad service! They are always polite and quick. No hazzle having to call the warranty and wait long phone calls. Make sure to always buy the extra protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had the need to use the geek squad protection, but you get a backup battery replacement and your phone fixed within the 1 year of purchasing it so I think its worth it if anything happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this services. I do appreciate you for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty 2- years free replacement no matter what happens & even if it's stolen or lost !! But you will have to pay a deductible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Gaming PC and phone, so far nothing has gone wrong, but it's nice to have some protection just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With geek squad protection you can never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD agents they are always ahead of the game. They have the best costumer service and they are always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can use anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We heard good things about the Geek Squad, so when I bought a new phone, I didn’t hesitate to buy the service plan. I hope I won’t need to use it, but if I do, I can use it at any Best Buy no matter if I am home or on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted having a geek squad warranty on my cell phones, gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright to have but I they do charge for many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rapired my Samsung S22

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very attentive to my repair when I dropped my phone accidently and cracked the corner of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad Protection Plan saved the day shortly after it was purchased for my husband’s SmartPhone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend extended warranty just not happy with my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended warranties through The geek squad or through Best buy unfortunately they weren't very cooperative with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to have them on call when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad protection for years, and renew it annually. I simply wouldn't be without it! It really is that simple, and talk about peace of mind. It's well worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always been great. I'm an idiot on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    staff person was friendly and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was promt knowledgable and able to assit me with my problem of the broken glass on the phone. She answered all questions to my satisfaction and everything that she stated happen in the time frame she gave. Excellent service.

    I would recommend this to a friend