Customer Ratings & Reviews

The 2 year purchased plan I got at best buy has been used a few times and this plan is a must have especially on expensive devices.

I had to replace my previous Motorola and the staff was really helpful and the process was really smooth

helped a great deal and where explaining everything before I left

Love my new cell phone it has a lot of great features and more memory space. And the tech at the store was amazing with helping me set up my phone. Awesome customer service.

Great product at a great price. Best Buy never fails.

Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

I'm happy so far. It works great. I got notice its changing to mail off product instead of store replacement. If this is changing. It should only be for upcoming purchases not past purchases.

I used to get this more often but not as much recently, I always been a person to do everything by myself just because I feel more comfortable and knowing what I can do, but it is great especially for Elder people just because they can't get in the stuff areas and they're always there to help, if you ever go inside the Best Buy building you might have a little weight if everyone else is using it that's the only CON that I really noticed

We have used the Geek Squad for other issues in the past. Super polite and always helpful.

Haven't needed to use service yet, but if something does happen I have coverage!

I am happy with having a monthly plan cause if I break my device I know they have my back. The benifit as well if I decide to sell early I can cancel it anytime knowing I won't lose money in the future.

Always good service when needed wgen my electronics break or get lost

I feel good I have it.Hope I never have to use it.

The cell phone was very high quality and work well

It is always good to have protection for your devices. You never know when something may happen to them.

Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones

Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

Geek squad is my phone insurance and I can't complain for the service

This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.