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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2433 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,433 reviews
  • Rated 5 out of 5 stars

    Thank you !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we were buying the product agent suggested me the program which was very helpful to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me several times already. The Geek squad team is amazing and it's definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is vert helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really good help they are vert nice always down to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service. Highly recommended This Service Contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when you have an issue with the product it was purchased for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Friendly Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to be able to have such a user friendly platform such as best buy for tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is decent little touchy to learn apps and remove them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anyway I have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel perfect my life going on peacefully because of safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phon3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services thank you for your help yeye

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to make a good attempt to keep our newly purchased computer healthy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends go buy one this brand in very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Solve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone had a cracked screen and was resolved instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed software update issue o cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't yet used it but I already have an issue with my phone so I gotta take them up on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use it but it was nice to know I had protection

    I would recommend this to a friend