Customer Ratings & Reviews

So far so good. I have not had a problem with the geek squad for this service. They have been a value to me since I have had the plan and renew each time this time..

Always great service from underpaid workers doing their best!

It is charged to your card each month and they will repair or replace your item if it no longer works

This is a great thing to buy because you never know.

Excellent phone for the price. Lasted a long time. Durabkez easy to use for a starter phone for your teen.

First month using protection plan. The geek squad associate I spoke to over the phone affirmed plan us good towards loss and screen crack as well. Makes me more comfortable.

I hope don't have to use it, if so, I think it's a great way to protect your items

this was an upgrade from a previous Samsung. I like it though learning new changes.

Was good for protection when i come to the storage my phone was broken

There were very good items to buy. Well garenteed items and membership.

An absolute must for a brand new cell phone!!!!!!!

Great help on replacing my device, since original was defective.

I highly recommend hook squad protection. You never knows when an accident may occur. Always have a good experience when dealing with the geek squad associates.

its one of my best purchases and the pricing was great

excellent insurance. we had the phone lost and they efficiently sent a new one.

Need this kind of protection with my phone. Who wants to spend a big amount of money for phone repairs?

You can never go wrong with Geek Squad. I've never had an issue with getting anything I've ever purchased and insured with Best Buy.

Hopefully I will not have to use it, however, despite previous reviews, this package covers all aspects of phone damage. Let's hope that it's As Advertised!

very nice to feel that your mobile is safe even if it fell from your hand, Big like to GEEK SQUAD SERVICE.

Havent had a need to use it. So can't quiet give a better feedback.