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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2433 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,433 reviews
  • Rated 5 out of 5 stars

    Geek Squad protects!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is offered pkease get it!!! You cant go wrong with the peotectionnplans they offer!!!! Dont overthink it just get it and youll be glad you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were really good for new people that come new to America

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tecknoheckno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How wonderfully so if the screen cracks or if it gets wet and doesn't work right easy to turn in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service will tell anyone to try it.overall service is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is protect your phone it helps if you lost it or damage it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Trust

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but I trust that Geek Squad has me covered

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They don't actually fix it, they tell you to mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me you’ll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win always there when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to replace my phone same day when the screen got smashed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this protection plan after buying cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money on your investments and feel reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use the geek squad services yet, but I enjoy having piece of mind, knowing if I break my screen they will be there to fix it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek peak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the price of mind you guys might help if something goes wrong with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty program is worry free coverage, to protect your expensive electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in geek squad and fast and best customer satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely perchase this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9$ and I got my phone money back and a little more thank you so much merry Christmas best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it gives me some peace of mind.

    I would recommend this to a friend