Customer Ratings & Reviews

I have not needed to use it yet bt it feels good knowing that if something happens I will I'll have someone to call on for help :-)

Purchased item to protect grandson's cellular phone.

I purchased this plan along with a new phone, was told explicitly that any replacement or repair would be done in house or I wouldn't of bought it, fast forward to today the camera on said phone quit working. I called support, to verify the steps to get it replaced. was told to schedule an appointment to get it fixed only to get there and find out they couldn't do anything about it except have a replacement mailed to me, which originally I was told would be here in two days, yet I still have zero tracking info, and they cant tell me it either

Always purchase insurance for any phone or device that I buy just in case of emergencies.

With the price of these phones I need protection. In the pass when I had geek squad plans it work out great,

They are the best in repairing your damage electronics and sometimes you just get a new one

This is an amazing deal and a must have especially for phones. Probably the best offer for accident protection compared to any phone carriers.

Great team good customer service specialists open good hours

Great protection plan vs carrier insurance, somethings wrong with it as far as issues they swap it out right away

Geek Squad offers one of the best in class protection plan. It’s always good to have for valuable items purchased from Bestbuy

Peace of mind knowing you have coverage until something goes wrong and you realize your deductible for a small cracks is $200

Haven't used it yet! Wanted things protected! Would recommend!

Great to have. Anything happens to your device and they will replace at no cost or at a low cost depending on your plan.

Its an excellent phone. It folds up pretty small for convienence and when open you can barely tell its a flip phone

Well this product does what it says, I haven't had any problems thus far.

Well I haven’t had to use yet but my son is about too as t eh screen is glitching.

My phone was quickly replaced when it would no longer charge .

Good to have if you ever need. Used a couple times for a new phone screen protector

Love the item great price. I shopped around and this place definitely has the best prices versus the competitor

Have had to use Geek Squad service a few times with computer issues - they have always been helpful. Glad to have them available when I needed them.