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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,434 reviews
  • Rated 3 out of 5 stars

    Mobile extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to repair my phone because the usb port was not charging. The solution that they offered was to replace the phone but i had to make a payment for the replacement. So in this case the extended warranty wasn't really useful for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 Year Complete Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't needed to use this but if I do, I am glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but well worth the peace of mind ,broke the screen on last phone and wish I would have had this for that phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for any electrical device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind to know I can bring my phone to geek squad if anything goes wrong. Internal phone issues or cracked screen all taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your valuables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy when you are on a prepaid plan such as straighttalk whom dont offer an insurance phone plan

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda useless for cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do much to help when phone was stolen, was able to help when phone screen broke but still charged us a lot of money to fix not really worth it for cell phones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    screen me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the ease of it going on and being able to operate my phone without even remembering it there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for protecting any purchase above 199.00. They provide lots of help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with the online support and in person serv. The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never used Geek Squad but would rather e it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used Geek Squad but have heard so many good things. Especially with everything g it covers. It is definitely a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR 2 YEARS WARRANTY PRODUCTS IM.RECOMANDED TO ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing safety net just case if something happens to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent moved all the data from old phone to my new phone. As usual bestbuy is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for protection against anything that could damage your phone to stop it from working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan serves its purpose. I would not go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my broken phone screen and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geeks squad, even though there name is lame, they tend to keep you in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my phone and my needs nicely

    I would recommend this to a friend