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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2435 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,435 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all they always helped me out with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put on my zagg cover and it was executed perfectly so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took my phone back for authentication. The guy with the geek squad was kind and efficient and he was very helpful.q

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program wprks great whenyou have a accident onn your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this geek squad service but is definitely a great option to add for any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans with Geek squad is always a must. They Always help and fix all your issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have a safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I would eventually drop the phone and I did on the first day. Phone is fine but glad I got the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan covers anythinbg that may need repair including accidental damage. Great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the service quickly and now I know that my service is guaranteed and I will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is The Best I would totally recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we will see i bought the 2 year plan I hope it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never and regrets when purchasing this service.Especially with big ticket items.Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid off to have since I broke the camera lens on my phone, they just replaced the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap price to pay for peace of mind. I had it on a smart watch and got it replaced multiple times when it would break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like getting the geek squad protection for our electronics because you never know when something can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer that randomly crashed and was able to switch over info from another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my sons ps4 and they were so nice and polite and they set up an appointment to be able to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know I'm covered. I haven't had to use it but i am confident it will be excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile wizards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are aleays helpful with any electronic issue especially mobile devices thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan covers anything that could happen to my new galaxy S20 including loss. A wise investment for your investment.

    I would recommend this to a friend