Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2435 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,435 reviews
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice peace of mind having the geek squad protection on your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good protection plan if breaks new replesment 1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must! Safety first never had a problem with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a warranty service for my new phone, and bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad Protection on the phone. It’s worth having in case you have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan. You'll never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan. You'll never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....just what I needed, in stock and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my broken phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my warrantee and replaced my broken phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worried free

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new phone and got worried free when I used it. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any product. It will always pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GQ

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it. Hopefully wont have to use it. I feel confident with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and trustfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and flexible enought to provide security to my devide. Like a plus looks great on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting my TV mounted and other services has been a really good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, and fast! Thank you!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service as usual. I will continue to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the high cost of phones and complex issues that have been made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Although samsung does have a manufacturer warranty good for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the geek squad. Always great with customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Protection Plan is nothing and worthles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is worthless. My phone was dropped and needed repair. The Geek Squad tech informed me it would need to be sent off because it was the "Geek Squad Protection Plan". I told the tech that is not what the sales rep told me when I bought the phone and the plan, and also did not receive a copy of the terms of the plan details when I purchased the phone. I was informed by the tech that the plan details were displayed on the small check out screen that I signed when I purchased the phone.

    No, I would not recommend this to a friend