Customer Ratings & Reviews

Honestly have not needed to use Geek Squad service yet, but friends have recommended them. I insisted my husband get this service after he broke his previous phone.

Phone is very compact. It fits in my pockets great! Great for selfies!

GEEK SERVICE A SERVICE INSURING THAT PRODUCT'S WILL HAVE LONG LIFE USAGE !!!

Sales man you don't know how to do it I'm not an alternate my Greek Squad. I went best buy store to exchange my item not return my creek Squad .please let me know my new have protection plan?

Taking my cellphone android to fix my cracked screen

When I get items that have warranties I always purchase anytime I've ever had any problems which have been very few geek squad has always gone above and be able to help me.

Insurance is goo to have in case it brakes because you only pay like 200 instead 1700.

Haven't had occasion to use it yet but after expenses incurred on previous unprotected phone, this was an easy decision.

Best to have it not need it and need it and not have it. My family and I love getting the warranties. It is refreshing to hear that we have an allotted time to be worry free for so many items for an extended period of time. thanks Best Buy.

Never thought I would have to claim coverage. Was easy to proceed with claim

I did initially purchase this when I got my Samsung S10+, but I am very careful with my phones I generally I decided I did not want to continue after 2 months. IT WAS CHEAPER THAN my phone carriers price. BUT ULTIMATELY THIS WAS NOT A SERVICE I NEEDED

We have not had to use this since we purchased it, but are about to try with our phones, so m fingers are crossed we won't be given a hard time or hassled about getting help.

Easy process to set up account. Service dept was very helpful & friendly. Feel better knowing my phone is protected.

They were consistent in keeping me notified of any changes to my service and reminding me to keep service active. Even after my service was postponed due to lack of payment, they still covered my device and kept me updated

For 2 years, I don't have to worry about any damage for my phone. I recently cracked the screen on my phone and it came up to $229 just to repair the screen. At that price, you might as well buy a new phone. This protection provides me insurance for further problems.

So far so good. We haven't really had much trouble with my phone but having the Geek Squad as backup is very reassuring. They are there when we need them.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

Good plan but confusing. We were glad we had it when the phone screen shattered after a 6 inch drop onto linoleum.

I always get the geeks called protection on anything that I have from Best buy definitely would recommend