Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,437 reviews
  • Rated 5 out of 5 stars

    Precautionary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones are a major part of life. Protect it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for those "just in case" incidents that happen with phones. Our lives are in our phones so we may as well protect it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me you’ll need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win always there when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank the Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money on your investments and feel reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us a good feeling in case of accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good comes in handy with little kiddos in the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gliches and very slow. Its a good phone for someone that only wants to make calls and send text.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this, but if I do....I have it. I"m assuming it will take care of whatever i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ph coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you've bought a flagship phone at up to $1K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my phone to protect it just in case I drop it, from my past experience Geek Squad did an amazing job replacing and fixing my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having for any accidents that happen. They are always super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was quick and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed two TVs and ond TV mount for us. Set both TVs up and explained everything to us. Was very professional and nice. Left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best my phone cracked free replacement no questions asked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola G stylus (2023)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an alright phone as far as streaming and everyday use, however it tends to lack once you start to play a little in gaming. Screen is nice and as far as the stylus goes - useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this protection plan out with geek squad because they work quickly to fix any problem if I have one with my new pho e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect the phone. I'm satisfied and recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service in the past with home installation. Also replaced broken glass protector because of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need my phone in my job. Things get broke when I work so to keep my phone working even if it breaks is worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Stay protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected. Stay protected. Stay protected. Stay protected.

    I would recommend this to a friend