Customer Ratings & Reviews

I always like protecting my technology with protection from Geek Squad from Best Buy, Well worth the money.

Must have for any device! Geek squad always takes care of me!

Not worth the time or money. Cost you more money for them to replace the phone that you already paid for the protection plan on. After the phone mic went out, we went to best buy because we bought a protection plans so it's supposed to fix the problem right. Wrong not only will it take 5 to 7 days to receive a new phone We need to pay an additional $40 just for them to send it to us. No 5 to 7 days may not sound bad but we bought the phone in store not online we're going to be without a phone for almost a week and $40 more out of pocket. Granted we already paid $60 just so we had the right to come and use their protection plan. Unfortunately this isn't the first time we've had this problem with their protection plans. Somehow we always lose money from what the base prices that we paid for after being told that no matter what if something happens to the product we're going to get the amount that we paid for it when we purchased it. After trying to claim it on multiple items every time we get chipped and they get more money out of us just so we can have the item close to what we originally purchased. So in truth you're better off not to buy the protection plan and just plan that you're going to have to buy a new one when something happens. Because you're just going to waste your time arguing with them and they're going to get more money out of you.

I haven't had to use it yet , so its impossible to give a review at this point. The price was great.

Guarantee if something happen with your eletronic, it didnt break but it always good have a protection plan

Geek squad agents are very informed and were ready to answer any questions in a flash. Amazing customer service.

Never had to use it, but I hear they are excellent.

Haven't had to use it yet but no problems in the past.

It gives me a peice of mind knowing its covered for 2 years knowing i wont have to worry about it

I am hoping I don't need the protection. But glad it is available. These guys are good.

Very good product，Very good product，Very good product。

Love the pixel get the insurance it's worth it definitely a life saver.

I knew I would eventually drop the phone and I did on the first day. Phone is fine but glad I got the insurance.

The geek squad protection plan covers anythinbg that may need repair including accidental damage. Great to have!

Best protection ever if i need it ever have no worries best warranty thru geek squad

Perfect flagship phone, great feel and my first flagship

Geek Squad is The Best I would totally recommend to anyone

we will see i bought the 2 year plan I hope it was worth it

I haven’t used this geek squad service but is definitely a great option to add for any accidents

So far so good, purcase with my microsoft duo 2 due to 4 panels of glass